TRANSCRIPTION TURNAROUND TIME
15 to 20 Business Days*: − $0.10 per minute
10 to 15 Business Days*: − $0.05 per minute
7 to 10 Business Days: No Additional Charge!
5 to 7 Business Days: + $0.75 per minute
5 Business Days: + $1 per minute
4 Business Days: + $2 per minute
3 Business Days: + $3 per minute
2 Business Days: + $4 per minute
1 Business Day: + $5 per minute
Fastest**: + $10 per minute
SPECIAL TRANSCRIPTION FEATURES
Bold/Unbold Format: No Additional Charge!
2-Speaker Identification: + $0.25 per minute
3+ Speaker Identification: + $2 per minute
Captioning: + $3 per minute
Interviewer Omission: No Additional Charge!
Legal / Medical: + $1 per minute
Microsoft Excel Format: + $3 per minute
On-Screen Text: + $2 per minute
Paper Copies: + $0.50 per minute
Scene Descriptions: + $3 per minute
Semi-Difficult Audio: + $2 per minute
Difficult Audio: + $4 per minute
Stream Recording^: + $1 per minute
True Verbatim (uhs, ums): + $3 per minute
Video^^: + $1 per minute
Adult Content: 100% additional
Other Special Formatting: Contact Us!
TIME STAMPS / TIME CODE
Every 10 Seconds: + $6 per minute
Every 15 Seconds: + $4 per minute
Every 20 Seconds: + $3 per minute
Every 30 Seconds: + $2 per minute
Every 1 Minute: + $1 per minute
Every 2 Minutes: + $0.50 per minute
Every 3 Minutes: + $0.50 per minute
Every 4 Minutes: + $0.50 per minute
Every 5 Minutes: + $0.50 per minute
Every 10 Minutes: + $0.50 per minute
Every 15 Minutes: + $0.50 per minute
Above prices are for elapsed time code, which starts at 0:00:00.0.
Burnt-in (visible on screen) time code is an additional $1 per minute (plus the interval charge above).
Linear (audible) and embedded (metadata) time code is an additional $2 per minute (plus the interval charge above).
*Our fastest transcription service offers same-day, weekend, holiday and overnight turnaround.
^The stream recording surcharge applies to WebEx files, BrightTALK streams and other streams on secure sites that block software capture. The surcharge does not apply to streams on Vimeo, YouTube, etc.
^^Cost for video transcription is slightly higher to account for the paid software required to transcribe videos and the larger file size of videos that requires longer transfer times and larger storage capacities. Unlike other transcription companies that typically convert video files to MP3s prior to assigning them to their transcriptionists, we transcribe directly from the video, which results in higher quality and accuracy through visibility of on-screen text and graphics, increased contextual understanding and verifiable speaker identification.
When will I receive my transcripts?
Our business hours are 9 a.m. to 9 p.m. EST.
As such, we deliver all transcripts by 9 p.m. EST on their scheduled delivery date.
For rush orders, we also offer the following delivery times:
FIRST: 9 a.m. EST (+ $0.75 per minute)
MIDDAY: 12 noon EST (+ $0.50 per minute)
EOD: 5 p.m. EST (+ $0.25 per minute)
STANDARD: 9 p.m. EST (No Additional Charge!)
Is there a cut-off time?
We are always happy to transcribe your project no matter how late or early you send your files.
We do consider files received after 5 p.m. EST as being received the next business day.
Is there a minimum charge?
We are more than happy to transcribe short files. Any file shorter than 15 minutes is billed as 15 minutes of audio or video.
This accounts for the time required for downloading your audio or video, assigning and uploading the file to the transcriptionist, setting up the transcript document, transcribing the file, assigning the resulting transcript to a transcript editor, editing the file, invoicing the file and delivering the transcript to you upon completion.
OTHER DOCUMENT SERVICES
Standard Translation: $0.15 per word
Professional Translation: $0.25 per word
Premium Translation: $0.35 per word
Budget Notes: $1 per minute
Live Notes: $1.25 per minute
Copywriting: $0.20 to $1 per word
Editing: $0.06 to $0.15 per word
Proofreading: $0.02 to $0.05 per word
Mandarin Transcription: $15 per minute
Mandarin Translation: $20 per minute
Spanish Transcription: $6 per minute
Spanish Translation: $10 per minute
Text-to-Text Transcription: $6 per page
Our business hours are 9 a.m. to 9 p.m. EST,
but we always have a manager (not an answering service!)
ready to answer your call after business hours.
We pride ourselves on offering 24/7/365 support
that ensures we reach anyone
who needs a transcription company
that's crazy about quality service.